Today I have been emailing a lovely lady who has bought a scan and cut and was having problems with it missing small areas when she was scanning in a design. She emailed brother and after a couple of days they responded with a solution, which I am pleased to say has worked.
Here is the solution in case you are having the same problem
You can specify the smallest object size to be converted on “Scan to Cut Data” function.
The objects smaller than this setting will be eliminated when converting, and the default values for this setting are 5mm.
This is explained in “Specifying “Delete Size”” section on P52 and P53 of operating manual.
Please change the value and it should find more areas within your scanned image.
I originally thought that this was useful for eliminating unwanted lines when you scanned in on a regular mat but now I really understand how valuable this can be.
Try it out!!!