Tuesday, 1 September 2015

Scanncut Canvas

Hi
From this morning Scanncut Canvas is available for use with iOS and Android tablets.
See release notes when you log in.
This will give you a MUCH LARGER SCREEN to work with.
Enjoy
Hugs
Melanie xxx

170 comments:

  1. I am confused. The release notes talk about a version 2 being available, but on the download support site the latest release is still 1.32. Where can we find version 2? also talks of wifi capability "on wifi enabled machines"...what models are?

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    1. The release notes probably refer to the new machine not the software, the scan n cut 2 which has just released in the states it has wireless and direct connection capabilities and a bigger screen. The model is CM 350 I think. The software version on our actual machines is 1.32 and we are still waiting on our software update.

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  2. What's the difference between the cm600 and the cm300? X

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  3. Hi Mel, have taken the plunge and ordered the new scanncut, I own cricut explore machine but every time you want to cut its very slow downloading. Had a look at canvas, but was a bit disappointed , notmuch to work with!
    Maybe it will make more sense when I have my machine.
    Best Wishes Lilian in Cornwall

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  4. Hi mel. My hubby has ordered me the scan and cut as an early birthday present and it has been dispatched. I am so excited. I have watched the shows for over a year now and the CM300 has been the most affordable for us so I can't wait. Is there any difference in what you have shown over the past year on the 600 compared to the 300? Thanks Becky xxx

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  5. Mel I received my CM 300 on Weds cut out about ten decoupage images and the tip of my blade has broken...settings were right on test cut...how can i prevent it happening again.

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  6. Mel I received my CM 300 on Weds cut out about ten decoupage images and the tip of my blade has broken...settings were right on test cut...how can i prevent it happening again.

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  7. I`m so disappointed I had resisted in buying the scan &Cut but scummed this April as it was still exclusive to C&C and will be for some time . the machine cost me £404 for u and C&C saying this machine wil never be out of date update will be free on canvas only to find out now there is a new machine ScanNcut2 released with wif-fi capabilities so mad that means my hard earned money in vain rant over

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    1. Hi Melanie
      Great name by the way..lol
      I understand your frustration but the market is very much driven by the U.S. Who seem to want wifi.
      You will still have to go to your machine to put the mat in though!
      Personally I will still use my USB sticks as I can have different ones for different categories.
      They have just updated canvas so it can now be used on a tablet and iPad so this gives you a bigger screen to work on.
      Please please rest assured that the updates and support will absolutely be continued for the CM600 and there are great updates on the way.
      As a business Brother would be crazy not to meet the demand but I have to say I love my CM600 as I am sure you do too so no NEED to buy a new machine.
      Big hugs.melanie xxx

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    2. will the Wfi capabilities be done for this machine could u ask brother I will definitely not be buying another machine this one was a lot of money to me, I wanted to buy it at the first launch but couldn`t justify that money this is why I was horrified when I found this out yesterday, also please could u give me the rough setting for !mm MDF thanks I want to cut some bride & Grooms out for my book art

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    3. a dongle would get us wfi capabilities xx

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    4. Hi Mel
      Congratulations on your lovely granddaughter, do you know of cutting files for stepper cards and are we going to get access to some of the projects set up for the new SNC

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    5. Hi Cathy
      Which projects are they? I am not aware of these.x

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    7. Well, as of 9 am on 11th September on Brother Europe site:
      CM700 and CM900 were updated on 10th September to version 2.0 (Don't know where in Europe thesemachines released)
      CM600 users are still stuck on version 1.32.
      Even the new CM300 model is at version 1.5.

      The original US scanncut version 1.32 update contained functionality to read PES embroidery files so that applique can be cut directly from the embroidery design file. The CM600 never got this fucntionality in the UK version 1.32 update. This is a function I absolutely want and to see the US get it and the UK not is disheartening to say the least. It is in the ScanNCut 2.

      I think you must press Brother firmly on this Mel, as what Brother are telling you doe not appear to be tallying with what Brother is doing. It's your reputation after all when you give out information Brother tells you that does not appear to be true. The UK appears to be the poor relation. We already are missing functionality the US and the rest of Europe has been given and it does not bode well for UK updates.

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    8. Hi Andy thanks for stepping in,

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    9. I very confused I been looking at 650 online in other countries is 900 the same one
      scan in 24mat
      no no need convert files
      colour scaner

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    10. Hi! Don't be mad at the US quilters & crafters...we have 10,000,000 quilters alone! ALL of us worldwide are
      creative 🌟! One of my tech support suggestions to Husqvarna Viking got permanently added to all the Diamond levels.

      YES--your 900 is the same as our 650 except they're also including a deep
      cutter.

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    1. Hi Sheila
      If you have done the 1.32 update you will also have the 10 step UNDO button on your machine! The icon for this is a back arrow on your resize screen
      Further software updates will be available for the existing CM600 before the end of this year.
      It is not possible to do an UNGROUP button as I have said and that is why it available for free in canvas.
      The CM700/900 HAS NOT YET BEEN RELEASED IN EUROPE and that has come directly from Brother.
      Take care
      Melanie xxx

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  9. Hi Melanie I just bought the machine from create and craft and I am attempting to put the faux stitching lines as per your Utube video. The canvas I have on my pc looks different from yours and I cant find the create off set line. I would really appreciate help. Thanks Anne

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  10. Anne select you shape and right click. This brings up a box which has 'create offset ' click on that and select internal offset. Drag the slider to the required offset, click ok. Select your offset. Next go to the properties box. It looks like a black oblong with slots in it. Select drawing line, and below that is a line style box. Click on that NDP select a dazed line. Close the box. Select all and group

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  12. Hi Mel, I am really struggling to transfer converted SVG files in Canvas into my Brother Machine. I am using a compatible USB stick on Brother's list. When I check on my computer, the FCM file is definitely on the stick, but when I put it into my Brother machine, I keep getting the message "USB Media is not inserted. Insert USB media". What am I doing wrong? Please help.

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    1. Hi
      Please can you email me
      Melanieheaton@netscape.net
      Thanks
      Melanie xxx

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  13. Hi Mel, hope you are well.
    We've met at The Merly retreat before 😁
    Just wanted to share something I made with ScanNcut today, I'm rather pleased with it!
    http://lindascards.blogspot.co.uk/2015/09/floral-frame.html?m=1
    Linda x

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  14. Hi - another great show today. I managed to buy the USB! You mentioned a newsletter on air but I missed where we can sign up for it. Apologies if it's already mentioned on here somewhere. Thanks.

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  15. hi Mel glad to see you are trying to set things right and not let your good name get dragged throw the mud ,i myself have brought lots of things on your recommendation including other cutting machines that work so much better because you told me what things they could do i have no problem with them and still have them i also have a cut and scan because you brought it to air and i belive what you say i was just wondering as you have brothers ear in the uk could you find out any thing about this as it would be fab if its true and it will fit our machine s in the uk or if its a hoax or something you can do ie a hack lol big love marc https://www.youtube.com/watch?v=uEHU01sRA8Y

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    1. Hi Marc
      The universal pen holder is coming soon and works in all Scanncut machine.
      There will also be more accessories coming by the end of the year and they to will be for all machines and this information has come from Brother themselves.
      Scanncut canvas was also updated yesterday and there will be more updates for the CM600 by the end of the year.
      Hope that helps
      Melanie x

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    2. Hi Mel
      will brother scan n cut be at NEC in November as I would like to purchase A new mat. Don't want it sent through post last one was folded in half. Thanks

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  18. Direct Connection via USB Cable – This is a new feature included with both the CM350 and CM650. It allows you to connect your computer to your ScannCut2 machine using a USB cable. However, the USB cable is not included for either model. Is 650 same as cm900 don't want buy machine doesn't do what I need please can you help asap

    Built in Designs – There are a few new designs compared to the older models. The CM350 will have 631 designs and the CM650 will have 1102 designs.

    Scanning Color Recognition – This is a new feature and is available on both the CM350 and CM650 models. It will be interesting to see how this compares to the older versions but essentially you will be able to choose between grayscale or RGB color mode when scanning.

    12” x 24” Scanning Capability – This feature is only available on the CM650 model. It’s what we have been waiting for which is why we will be buying the CM650. We have been wanting to scan using the 12” x 24” mat we have but our current Scan n Cut machine will only scan using a 12” x 12” mat.

    SVG Files – This is a great new addition and is available on both the CM350 and CM650 models. Now you will be able to import SVG into your machine without converting them.

    PES Files – If you have an embroidery machine that accepts PES files then you will love this feature as the ScannCut will now read files containing stitch data. However, it is only available on the CM650 model.

    Universal Pen Holder – Brother have also been playing a video on their channel that shows a new Universal Pen Holder. However, they do not specify if it is only available for the new ScannCut2 machines nor whether it is available for both the CM350 or CM650 models







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  19. Is cm650 same as 900 dont want buy if no good 2me thanks

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  20. I have a meeting with Brother next month and then I will know more.
    I do however know that three updates will be released for the 300 and 600 by the end of the year plus new accessories too so you may want to wait and see what they are before thinking about anther machine.
    Hugs
    Melanie xxx

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    1. I got ride of 600 as want wifi 1 can use tablet with and reads other files no converting n colour scanner 650 as it all but need no if getting that 1 here x

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  21. I got ride of 600 as want wifi 1 can use tablet with and reads other files no converting the 650 has everything I want just need know which is in uk wen releasef

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  22. Mel when is the new scan n cut 2 coming if just found it online and I need it please let me new and anymore scan n cut news id be very grateful

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  23. hi Mel I have tatter lace Boxes but want to make the sides deeper can I do it on the brother. If possible could you give instruction I would be most grateful thank you Pat

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  24. Mel I need your help, my Scanncut is not working properly, the touch screen has a mind of its own, if I want it to increase an image it decreases, that is the easiest one to explain, but what ever I request it to do it does something else. I have been unable to find anyone to help, I have contact C & C twice and am still waiting for help. I know you have help others so am keeping my fingers crossed that you might know who I can talk to. I am lost without my machine and require it working properly as I urgently need to make wedding card for my nephew. Many thanks Chris

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    1. Mine was doing something like that until I calibrated my screen maybe that is your problem

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    2. there is a great group on facebook that have lots of people who are willing to help and they know lots big love marc

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    3. What's the facebook group called please Marc.

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  25. mel can we get the new universal pen holders.
    thanks

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  26. Hi Mel,I was avidly watching your shows and wanted to see your demo of making perforations/scoring lines - you did half on the show and ran out of time. Any chance of a tutorial please?

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    2. Hi annemarks there are lots of helpful vids on you tube you could look at this one /www.youtube.com/watch?v=lnkc7nR1bFI&feature=youtu.be hope it helps big love marc

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    3. thanks marc. Mel did a similar thing but hand wrote the lines in the demo. The canvas videos all seem to be the old version which takes a bit more working out as being a newbie only have used the newer version. Thanks for replying.

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  27. your granddaughter is beautiful. Congratulations
    I need your help. I am a very busy person who loves crafting, but does not have the time to learn all this new technology even though I am not new or totally useless with it. I need to book a workshop with you with the scan and cut. I am willing to pay for you to come to my house and bring other crafters with the same interest or just me. I leave in Salford, Ellesmere park Eccles Gt Manchester not very far away from. We can work around our schedule and come to a date. Please let me know whether this is okay for you. And when we can further discuss this. Thank you. Your sincerely, best wishes. Paola

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  28. Hi Mel
    I have only just discovered your blog and found all the comments about the scan n cut very interesting. I purchased the CM600 almost a year ago from Create and Craft having watched your demos etc. My main use is cutting fabric for appliqué so when I came across a video on YouTube by Brother I was delighted that the update for the scan n cut supported .pes files)). I tried a few times to follow the video but found my scan n cut wouldn't 'see' the files although my iMac could see the .PHC files. Little did I realise that the update was for America only. Having emailed Brother uk for advice I was gutted to learn the update is not for us Brits!!! Their reply on 13th Nov to my email included this from Brother UK "Unfortunately there are no plans to upgrade the firmware on this model and at the moment there are no UK models that support this feature." There was no mention of the new model released in America. I am truly gutted by the lack of features us Brits end up with compared to America etc. I really need the new features but can not afford a new machine.

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  29. Hi Mel, I recently purchased the Brother Scan n Cut CM300. I have heard about the updates for the 600, but no mention about any updates for the 300. I am worried that if the 300 can not be updated, I have purchased an inferior machine. Please can you help me please, because I love the machine, that I have named Bran.

    Ian xx

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  30. Hi Mel, I have to say that I have a sinking feeling that I have bought a CM300 machine as a white elephant:

    - Looking at what Brother in the US is doing with their respective CM350 vs CM650, it looks like the CM6xx machines will get the 12" X 24" scan function but not the CM3xx.
    - Create and Craft sold the CM300 as "IDENTICAL to the CM600 machine, with the only difference being the accessories included. With regard the USB computer port at the rear it is described as only being available to the CM600, in plain words they are not the same machine.
    - Wireless access, as has already been raised above, why is it not available? I hope and wonder if the functionality is built into all machines (cost savings from building one circuit plan for all models is very common in the printer industry with machines "dumbed down" for the lower level machines). We run a small art and craft business from home and this functionality would greatly enhance our use of the S&C.

    I look forward to hearing your interpretation of what Brother is planning, at the moment it looks like they have happily left Create and Craft in the unenviable position of being culpable in fraudulently selling a machine, that really is the epitome of the white Elephant in our craft room.

    James

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  31. Hi Mel

    I bought the CM300 a few weeks ago when it was on offer, only to be disappointed to find that the CM600 bundle just a few days ago was cheaper .. that's just my luck I guess!!

    Anyhoo, I'm having a bit of an issue with the machine - it doesn't seem to be able to cope with small designs. I have some holly leaves that I'm trying to cut out and I've put the speed all the down to 1, the pressure to -7 and it STILL destroys the point of the holly leaf where it finishes the cut. I'm about to throw it out of the window in frustration!! Is there something that I'm completely missing or is the ability to cut small intricate (although I wouldn't have called holly leaf outlines overly intricate) a bit of a misnomer?

    Many thanks
    Ali

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    1. Hi Ali
      It appears that my replies haven't been posted recently but I would lie to see the file you are trying to cut please.
      Can you send me an image to melanieheaton@netscape.net
      Thanks
      Melanie xxx

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  32. I've got the 600 and can't cut any intricate designs at all no matter the size. Had the tattered lace usb and gave up and sold it. Just have to keep to straight forward designs I suppose but quite disappointed with machine at mo. Thought it was just me as they always work when shown on TV!

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    1. I'm glad it's not just me then!! I'm still made up with it simply because of the ton of time it saves me cutting round stamps ... no more fussy cutting FTW!!

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    2. Hi please can you contact me on melanieheaton@netscape.net
      Your machine should cut the TL designs perfectly so there is obviously an issue that needs sorting out.
      Melanie xxx

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  33. I am no expert but would say pressure of 7 is way too high and probably the reason for your problems. Think Mel would suggest blade depth of 4 or 5, speed of 5 and pressure of 1 if you are cutting card. If doesn't cut either cut a second time or blade depth up a little. Hope that helps. I have successfully cut from Tatt Lace USB by listening to Mel's guidelines.

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  34. Tried everything after watching Mel on C and C but no go. Just sticking to straight forward projects and back to using dies!

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  35. Hi, l am egerly waiting for the new Scanncut 2 cm 650 to use with my Brother embroidery machine,please please can you let me know when we will be getting this machine here? Thanks Michelina

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  36. Well, I've read all the comments above, most of which are questions I'd also like answers to! Does anyone EVER get a reply on here? They do seem rather few and far between! It appears most of you have been left hanging; waiting for answers; waiting for help; waiting for a reply from Mel (or another experienced S&C user/crafter)? I'm somewhat disappointed that Brother's UK Representative/Spokesperson, Melanie Heaton, doesn't seem to have the time, inclination, willingness or ability to answer our questions. It would appear, once we've been lured into parting with our hard earned cash, we're pretty much on our own, floundering helplessly around in the hope we stumble across other users/groups who can help with our "old out of date" machines from C&C (who are culpable too). They need to clear their shelves of old stock, ready for shiny new replacements! It's not only the lack of replies or help, we also discover we've been duped by Brother too, for not affording us the same upgrades, etc as our US counterparts! It's so unfair and VERY disappointing! But that's just about the epitomy of my life!

    I've found some Facebook Groups you might find useful?

    Brother Scan N Cut UK:
    https://www.facebook.com/ScanNCutUK/?fref=ts

    Brother S&C User Groups you can join:
    https://www.facebook.com/groups/scanncutusers/?fref=ts
    https://www.facebook.com/groups/604410289641879/

    Brother S&C Group for Quilters:
    https://www.facebook.com/groups/546173465495238/?fref=ts

    Brother S&C Group for Fabric Users:
    https://www.facebook.com/groups/SCNforFabricUsers/?fref=ts

    I hope you all find what you're looking for.

    Kind regards
    Beth x

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    1. I have to agree with you Beth about the non replies to questions such a shame.......that's why I've joined a couple of Facebook groups

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    3. Thanks for your reply DJG. It's nice to know I'm not alone in my thoughts... just my S&C queries, lol :-)

      As I continued to read down the page of question after question with no replies, I really felt sorry for them. It's sometimes not easy for people to pluck up the courage to ask a question, for fear of appearing silly if it's a relatively easy thing. But the point here is, if you don't know the answer to something, however lame it might seem to others, that particular person was experiencing a problem or difficulty and was reaching out for help. They didn't get that help and my heart went out to them. Shame on the blog site owner. Happy Crafting. Love Beth x

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  37. Must admit I am one of the people who never asks questions for feeling silly but after posting a comment on here I immediately received a response from Mel and she is being brill. Working thru various things and hopefully will fall back in love with my machine.

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  38. I'm glad you got a reply my question wasn't answered I found out for myself, maybe Mell didn't know the answer. I'm not new to cutting machines and making files I've had several machines that use different types of files including SVG's
    over the last 13 years. I'm one of the admin in a cutting machine group although it's not for the ScanNcut so I rarely need to ask a question thankfully.

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  39. does the cm700 have 12" x 24" scanning capability

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  40. can anyone tell me how I update my scanncut 300

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    1. Hi Mary
      You go to brother solutions centre. Go to downloads and choose the .CMseries.
      Then follow the instructions.
      You will need a blank USB stick.
      As of the 18.12.15 there will be new updates available.xxx

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    2. Thankyou Mel. My husband has bought me the CM300 for Christmas but I cannot have it until then. I will now know how to update it ready to use.

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  41. Good morning Mel,
    I hope you get this as I seem to have been looking at an old blog for you, can you tell me if there are going to be major updates for the CM600, are we going to get 'wireless' access and access to the patterns that are on the new machines, I have not been keeping up with things lately as I had a bad accident with a kettle of boiling water and gave myself very bad burns on my leg and tummy 11 weeks ago and still attending the nurse every two days so I lost interest for a while but really want/need to get back to my crafting, if you get me up to date I would b very grateful cxxx

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    1. Hi Cathy
      I hope you are feeling better. That must have been awful.
      They can't give you wifi as an update but as of tomorrow which will be the 18th of December 2015 there will be three new features in form of an update.
      1. Wil be a machine calibration to make sure it is cutting right on the line.
      2. Will be SVG readability without having to convert the files first.
      And the best one......
      3. RGB colour scanning recognition which is amazing.
      Watch tomorrow's shows for lots of demos.
      Melanie xxx

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    2. Thank you Melanie, I have set C&C to record all the shows up to 12am Saturday so I hope to catch everything cxx

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  42. Hello Mel
    Am I being too quick off the mark for the CM600 update (out today)? Just been to Brother Solutions Centre UK to download it and the only listed model is CM600DX. Is this the right one, please? Love your shows! Kind regards, Janet x

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  43. Hi Janet
    Yes, it is the CM600DX
    Enjoy
    X

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    1. Thank you, Mel! I'll update my machine right NOW! Yay! :) XX

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  44. Hi Mel watch all your shows and record them. please help going crazy me thinks!
    i have down loaded the update and put it on to my scan n cut but all it has done has downloaded the calibration part and nothing else. what am i doing wrong, i used a blank usb. thanks Paulette x by the way your new grand-daughter is beautiful .

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    1. Hi Paulette
      To be honest I don't know. Can you email info@scanncut.eu and ask them, they should be able to answer that.
      Please copy me in on melanieheaton@netscape.net
      Xxx

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  45. thanks for your swift reply Mel.i have had my machine now since last year and because of family health problems have not used it much. with this new update i thought well now is my chance to spend some fun time with my machine. wishing you and your family a Very Happy Christmas and an even Happier 2016 x Paulette PS have sent an email to the address you gave me.

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    1. just watched you and saw what you did i feel such a fooli have now checked and yes it is there thankyou Paulette

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  46. Hi Melanie
    I can't find what the updates/improvements are for the CM600DX can you help please, Thank you Cathy

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  47. Hi Cathy
    Go to Brother solutions centre uk and click on downloads.
    It will give you instructions from there.
    Enjoy.
    Xxx

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  48. Hi Mel I got the brother usb3 for Christmas looking through the files yesterday on my new ScanNcut but one file has nothing in it . When I click the file a folder appears with the name but nothing else. Can you Help.
    Happy New Year

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    1. Thank you Mel, Happy New Year when it comes xx

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  49. Hiya Mel,
    having issues since buying my machine ripping card or not cutting, c+c wont help. My blade is now on depth 9 and pressure 2 (mainly DCWV you know the big ones that were on 3 for 2 on c+c)not cutting through card and shredding any detail. Thought I would get new blade see if that helped but out of stock! typically, getting desperate wanting to play, i've had it since (I think) may and not had much luck and want to play with it. Thx Jasmine xx

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    1. Hi Jasmine
      Please can you email me at melanieheaton@netscape.net and we can get this issue sorted out for you.
      Thanks
      Melanie. Xxx

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  50. Hi Mel I got the brother usb3 for Christmas looking through the files yesterday on my new ScanNcut but one file has nothing in it . When I click the file a folder appears with the name but nothing else. Can you Help.
    Happy New Year

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  51. Hi Mary
    Please can you email me at melanieheaton@netscape.net and we can get this issue sorted out for you.
    Thanks
    Melanie xxx

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  52. Hi Mel

    My husband is kindly going to buy me a brother scan and cut machine. I wasn't sure which one to choose, as c&c are offering the cm300 cheaper with a bundle or the cm600 and the limited edition one for more £££s without extras. Reading these comments, I am confused further and concerned that I may purchase something that will be updated again in very little time.

    I would firstly like to know the main differences between the machines and secondly an honest opinion from any owners already on which machine would be best to purchase, and why.

    Thanks in advance x

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  53. Hi
    Do you do any embroidery?
    Melanie xxx

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    1. I haven't recently, but I am always flitting from one thing to another. Primarily I love paper crafting.

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    2. I have heard that the CM900 is being released on Friday, I think I am going to see if it is within budget and possibly buy that...?

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  54. Hi
    The CM900 has a bigger screen, more inbuilt shapes and is wifi enabled and scans in colour.
    If you go on the create and craft website there is a full listing of all the accessories and the features.xxx

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    1. Hi Melanie, just watching you on C&C right now, I ordered the CM900 and supposedly it has left the warehouse :)

      I am very excited.

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  55. Hi Mel sorry to be a pain but my download wont go on the CM3 it's driving me crazy I have tried loads of times and the usb is comp so what is wrong, the message I get is 'file not recognized' hope you can help. Janet

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  56. Do you think that Brother might do an upgrade to the software so that canvas will convert PES as it did with the SVG?

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  57. Hi Mel
    I've lost my spatular! I've looked everywhere and I can not find it, its been missing for over a week now. Is there any way of getting a new one I have looked on the internet but I cant find one, I would be happy to pay. Or failing that any suggestions on what I could use insted?

    Thanks Steff

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  58. May be you could use a palette knife (plastic used for spreading glitter gel)

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  59. I've lost mine too so use a touch screen stylus pen the type you can use with a mobile phone or tablet they're really cheap to buy

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  60. Hi Steph
    Please email me at melanieheaton@netscape.net and we will see what we can do.xxxxx

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  61. Will an update be made to read pes files on cm600dx?

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  62. Do you if you can convert gsd files to svg if so do you know how to do it. Thanks

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  63. Hi, heard you may be bringing out a canvas DVDs, I for one would prefer this, cannot wait for this.

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  64. Yes I second that, it would be nice to have a dvd on the ScanNcut canvas.

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  65. Hi mel can you tell me where you bought the camera svgvfile from please?
    Thank you
    michelle

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    Replies
    1. Hi Michelle
      I bought it from myscrapchick.
      Enjoy
      Hugs
      Melanie x

      Delete
  66. mel if you have two shapes is it possible just to select only one of them to be cut i cant work out how to do this

    ReplyDelete
    Replies
    1. Hi
      It will cut all the shapes that are on the mat. It also depends if they are grouped.
      You may be able to ungroup in canvas and then delete the shape you don't want but if it is a file it will depend how it is written.xxx

      Delete
  67. Hi Melanie, Can you help please I am unable to open any new SVG from my USB all it says is Retrieving....
    Cathy

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  68. Hi Melanie
    Can you pleeeeeeese tell me how or even if it is possible to use handwriting fonts and use the scan n cut to draw it out as one line and not as a cut line (double lines) I want to be able to write sentiments etc in cards.
    I did notice that the new cricut can do this and was hoping that I could do this on my machine (CM900)
    Also thanks for all your inspiration and demos. I have only had my machine a few days and love it!!!! I also purchased your DVD which was MOST helpful :)
    Kind regards
    Lisa

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  69. Hi Mel I was given the Scanncut by my brother in law because his wife died have tried to sign in with canvas and it won't let says machine not recognised can you tell me what I can do thank you Margaret xx

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  70. Hi Mel I was given the Scanncut by my brother in law because his wife died have tried to sign in with canvas and it won't let says machine not recognised can you tell me what I can do thank you Margaret xx

    ReplyDelete
    Replies
    1. Could it be that your sister in law had already registered the machine with Canvas so it doesn't recognise it with your name/email address? I would contact Brother and explain it was given to you so could be registered under the previous owners name/email address....I'm sure they will be able to sort it out for you their customer service seems to be very good

      Delete
    2. Hi Margaret
      Please can you send me an email re your canvas issues"
      I can then pass it on to the appropriate department so we can sort this out for you.
      Melanieheaton@netscape.net

      Delete
  71. Hi Mel, Do you know if I can use the Silhoutte Cameo SVG files on ScanNCut.

    ReplyDelete
    Replies
    1. This comment has been removed by the author.

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  72. Cathy Silhouette Studio can use SVG files but they are just SVG files not Silhouette Studio SVG files Silhouette Studio file format is .studio. If your machine can read SVG'S then it should read them.

    I should add it's only the Designer Edition of Silhouette Studio tha can use SVG's

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  73. Hi Mel
    My cm600 touch screen is not responding could you advise me on who i should contact please Brother or C&C. Many thanks Kath

    ReplyDelete
    Replies
    1. Kathleen, you need to contact Brother Solutionc Centre I think. I had this problem once and they changed my machine for me.

      Delete
  74. Hi Kathleen
    Please can you email me at melanieheaton@netscape.net
    Is it not responding at all or is it choosing the item next to the one you want?
    Hugs
    Melanie x

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  75. Hi Melanie
    Can we open multiple layouts on canvas? If not, it would be great to be able to have open a few different mats so that we can copy and paste between different projects. Would be great if you could suggest that :)
    I am used to using the Silhouette Studio software and on there its much easier to be able to have open various pages.
    Thanks
    Lisa

    ReplyDelete
    Replies
    1. Hi Lisa
      Please can you email me at melanieheaton@netscape.net
      I am having a meeting with Brother next month and would like some more detail on why you would like this and what you feel it would enable you to do.
      Thanks
      Melanie x

      Delete
  76. I would like to see the jpeg image that I have scanned to my SD open in canvas. My thought behind this is, that if the mat wasn't removed from the machine, you could work the cut line on a scanned decoupage with the node tool and then save it back to the machine via the SD to cut (obviously if the mat scan is the same on canvas as is on the machine). I also use Silhouette studio for my Cameo and find it so easy. I do samples for one of the companies on Create and Craft and bought the Scanncut as I thought it would help with decoupage.If they could do something wonderful to help with decoupage other than the colour recognition
    thanks Linda x

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  77. Hi Mel, Hope you are ok? I have the cm900 now, and I am trying to use the colour scan recognition to cut some Graphic 45 Mon Amour flowers from a 12x12 sheet. I just dont get it!! I cannot get my head around the ignore size & the ammount of colours I need to show?? Any help you can give me would be lovely, Thank You xx

    ReplyDelete
  78. Hi Mel
    ?
    I am watching some YouTube instruction videos to try and get my head around the ScanNCut and see that they have access to additional shapes, etc., via a purchased 'stamp' set? Some of the shapes I've seen would be much more up my street than the built in ones I have - can we get access to these shapes/any other shapes via ScanNCut Europe? Seems to me that we are the poor relation of the ScanNCut community in terms of access to new stuff.

    Many thanks

    ReplyDelete
    Replies
    1. Hi Peri
      We too have access to the shapes for the stamp kit. We have sold it on air twice now and I think it is still in stock. You need to buy the kit and inside is a 16 digit code to access the new shapes.
      We have also been given two FREE updates recently which are fabulous and change the machine to a full colour scanning recognition, SVG readability, machine calibration, group and ungroup, alignment feature and extra icons in the fonts.
      Check them out you will be pleasantly surprised

      Delete
  79. Hi Mel,
    A scrapbooking question. Can you tell me which photo printer you use and are you happy with it? I desperately want a compact photo printer, it doesn't have to be handheld but we don't seem to have as much choice as they do in the US. I've heard some conflicting opinions about the Selphy range.
    Also, aren't you doing your blog anymore or has it moved?
    Many thanks
    Kelly

    ReplyDelete
    Replies
    1. Just thought as it hadn't been added to since September that maybe Mel had moved it! I know that was on the cards at one point.

      Delete
    2. Didn't know Mel was thinking of movig her blog but I can see lots of posts above yours that were added after September

      Delete
    3. Comments have been added but not posts. All the above comments are attached to the post from September 1st.

      When Matthew was helping with the blog, there was a suggestion that it might be changing address but that was quite a long time ago.

      To be fair, I know Mel has been and is very busy with all things Scan N Cut and doing a huge number of shows on CC, to say nothing of the excitement of grandchildren. Just wanted to double check I hadn't missed something.

      Delete
  80. mel is this still your current blog last post was in september have you moved please i know your busy cause i see you on create and craft

    ReplyDelete
  81. Claire1 there are newer posts than September in fact I posted on 17th Feb

    ReplyDelete
    Replies
    1. really i can't see them i see yours now says 28th February now bt last one i see at the top of mels blog says 1st September

      Delete
    2. really i can't see them i see yours now says 28th February now bt last one i see at the top of mels blog says 1st September

      Delete
  82. The newer ones are at the bottom of the page rather than the top

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  83. Can you please tell me if the Tattered Lace usb sticks that are advertised for Brother Scan and Cut can be used through a compatible program and used on a Cricut to cut the designs. What extension do the files have on the sticks?

    ReplyDelete
    Replies
    1. Hi, I treated myself to the Tattered Lace USB Sticks 1 to 5 and found the website

      http://ideas-r-us-software.uk/FileConverters/BrotherFCMConverter.aspx

      and was able to convert 10 fcm to SVG files per day for free and am now using them on my Silhouette Cameo. If you want to convert more than 10 per day you can pay a small amount to do this. I'm so glad I found it.

      Just one note, it will not convert the Brother Memory USB Stick - Paper Craft Pattern Collection and Home-Deco Pattern Collection as they are in a format that the machine will only read which is disappointing. I am not sure if I should keep them both incase I get a ScanNcut in the future or just sell them?

      Regards,
      Tx

      Delete
  84. Also I cannot see any of your posts since September 2015

    ReplyDelete
    Replies
    1. Hi Measha
      Not at the moment. They are in the FCM format that Brother use but going forward this MAY change.x

      Delete
  85. Thanks for answer. I thought there were programs to convert FCM to SVG and on new Cricuts you can import SVG. With this in mind I thought it may be possible to use them with the aid of a computer.

    ReplyDelete
    Replies
    1. There is a file converter online which can convert most files

      Delete
  86. Hi Mel
    I can't see any of your posts since the 1st September 2015 Help!!

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  87. Hi Mel: Where can I buy the Universal Pen Holder CAUNIPHL1 in the UK please?

    ReplyDelete
  88. Hi Mel: Where can I buy the Universal Pen Holder CAUNIPHL1 in the UK please?

    ReplyDelete
  89. As with all ScanNcut items you can only buy from C&C in the UK so when they are out of stock you have to wait for new stock to arrive

    ReplyDelete
  90. Hi Mel please could you help I bought a Scan n Cut CM300 months ago and have now just had the chance to try it but it will not cut. I am using 250-300 GSM card and started with a cut pressure of 0 and a blade depth of 4 and have tried all the way up to Cut pressure of 1 and blade depth of 6 but it still will not cut. please could you help. Thank you.

    ReplyDelete
    Replies
    1. Hi Lisa
      Can you email me please on melanieheaton@aol.com so we can sort this issue out for
      you.
      Thanks
      Melanie

      Delete
  91. This comment has been removed by the author.

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  92. Hi im going to cut felt for the first time once i have cut it can i draw on it with the pens that come with the scan and cut ? Thank you

    ReplyDelete
  93. Hi Mel can you tell me what the latest updates are. The last one I had was the group update. Thanks

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  94. Hi Mel I wonder if u can help? I have a paper piecing pattern of a scottie dog with lots of small sections. It's in the form of a PDF and doesn't have seam allowances on. What's the easiest way I can get get the pattern on my scan & cut and split the sections apart so I can cut all the pieces with the seam allowances?
    Thanks Kelly

    ReplyDelete
  95. Hi Mel I brought the ScanNcut about a month ago now. and I was wondering if it is possible to be able to scan and cut out Images like the Debbie Moore decoupage designs or similar. Has I have arthritic hands and it would be helpful if I can do this on the machine, If so how do you go about doing it.. Thanks for reading my posting. Regards Lorraine Young

    ReplyDelete
  96. Hi Mel,

    Have the CM600, my brother was playing around with it,& found the black blanking plug over usb socket is removable.
    My brother reckons there is a secret service menu that could be access if he knew how, so allowing this usb connection to be used.
    Would be great if Brother brought out a firmware update for the CM600 to make the socket activated, therefore allowing a connection to a pc, & giving you a bigger work area,etc

    ReplyDelete
  97. Can you then tell me if any of them work with an iPad as we don't have a computer and if you can buy compatible cables And update them on the iPad to . I was thinking of getting the CM300 but I'm not sure if I should get the latest machine I'm a little confused will the machine outdated and stop getting updates ? Thank you I don't want to make the mistake I did buying the circuit imagin thank you

    ReplyDelete
  98. hi mel can you tell me if i can scan and emboss from the tattered lace parchment as stephanie give permission for dies

    ReplyDelete
  99. Hi Mel. Im trying to use snc canvas on my ipad but with no success. I can get stuff onto the mat but cannot manipulate it in any way cus ipad being touchscreen it just moves the mat around. Cant seem to work it out. Can anyone help as i know Mel dont do the techie. Thanks

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  100. HI MEL, I have just activated my embossing pack can you tell me where the new designs are please, cant seem to find them
    thanks karen

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  101. Please can you tell me Mel, if I can use the tattered lace USBs for my silhouette Cameo, it uses SVG files? So I thought I may be able to.
    Thank you Linda Soden

    ReplyDelete